Privacy Policy

Mibiwow ("we," "us," or "our") operates the website mibiwow.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or submit information through our forms. Please read this policy carefully.

1. Information We Collect

Personal Information You Provide

When you fill out a quote request form or contact us, we may collect:

• Full name
• Email address
• Phone number
• Mailing address and ZIP code
• Vehicle information (year, make, model, VIN)
• Current insurance provider and coverage details
• Home improvement project type and property details
• Any other information you voluntarily provide

Automatically Collected Information

When you access our Site, we automatically collect certain information, including:

• IP address and geolocation data
• Browser type, operating system, and device information
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Match you with providers — connect you with licensed insurance agents or qualified home improvement contractors in your area who can offer competitive quotes
• Fulfill your request — process and deliver your quote request to relevant service providers
• Improve our services — analyze usage patterns to optimize our website, forms, and matching algorithms
• Communicate with you — send service-related communications, respond to inquiries, and provide customer support
• Marketing — with your consent, send promotional offers related to auto insurance or home improvement services
• Compliance — comply with legal obligations and enforce our terms

3. Information Sharing & Disclosure

We may share your personal information with the following parties:

• Insurance agents and carriers — licensed insurance professionals who can provide you with auto insurance or home insurance quotes
• Home improvement contractors — qualified and vetted service providers (roofing, HVAC, solar, windows, etc.) in your service area
• Marketing partners — third-party advertising and analytics partners who help us deliver and optimize our services
• Service providers — companies that help us operate our business (hosting, analytics, email delivery)
• Legal compliance — when required by law, subpoena, or to protect our rights

We do not sell your personal information. We share your information only as described above to fulfill the services you requested.

4. TCPA Consent & Communications

By submitting your information through our forms, you provide your express written consent under the Telephone Consumer Protection Act (TCPA) to be contacted by Mibiwow and our network of partner insurance agents and home improvement contractors at the phone number you provided. This may include:

• Phone calls (including autodialed and prerecorded calls)
• SMS/text messages
• Email communications

You may revoke consent at any time by contacting us at Kristen@mibiwow.com or by replying STOP to any text message. Consent is not a condition of purchasing any goods or services.

5. Cookies & Tracking Technologies

We use cookies, web beacons, pixels, and similar technologies to:

• Track website traffic and user behavior
• Deliver targeted advertising across third-party platforms
• Measure the effectiveness of our marketing campaigns
• Remember your preferences and form data

You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of our Site.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. These measures include encrypted data transmission (SSL/TLS), secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Lead data is typically retained for up to 24 months unless you request earlier deletion.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access — request a copy of the personal information we hold about you
• Deletion — request that we delete your personal information
• Correction — request correction of inaccurate information
• Opt-Out — opt out of marketing communications or data sharing for advertising purposes

California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect and share, the right to delete, and the right to opt out of the sale or sharing of personal information. To exercise these rights, contact us at Kristen@mibiwow.com.

9. Third-Party Links

Our Site may contain links to third-party websites operated by insurance carriers, contractors, or other partners. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: Kristen@mibiwow.com
• Phone: +1 623-483-9978
• Address: 8730 62nd Ave APT 3F, Flushing, NY